International customers may return items under the same conditions.
Please note that customs duties, taxes, and return shipping costs are non-refundable.

To initiate a return, please contact us at info@svytbody before sending your item back.

• Return shipping costs are the customer's responsibility, unless the item is faulty or not as described
• The original shipping cost is refunded at our standard rate; if you chose a more expensive delivery option, the difference is not refunded
• Please use a tracked shipping method and keep your proof of postage - you will need it if the parcel goes missing
• You are responsible for the parcel until it reaches us. Where tracking confirms delivery to our return address, we will process your refund and take the matter up with the carrier ourselves

Once your return is received and inspected, we will notify you by email.

• We will issue your refund without undue delay and no later than 14 days after the day on which you notify us of your decision to withdraw from the purchase.
  
• We may withhold the refund until we have received the returned item, or until you provide evidence that you have sent it back, whichever occurs first.
  
• Refunds are issued using the same payment method used for the original transaction, unless you expressly agree otherwise.
  
• Your bank or payment provider may take additional processing time before the funds appear in your account.
  
• If our inspection shows handling beyond what is reasonably necessary to inspect and try on the item, and this has resulted in a measurable loss in value, we will explain the basis of our assessment and any corresponding reduction in the refund amount.

Bundle and multi-item pricing applies to the full set. If you return part of a bundle and keep the rest, the items you keep are recalculated at their regular individual price, and your refund is the difference.

For hygiene reasons, we cannot accept items returned with:

• Signs of wear, washing or damage to the fabric, including snags and stretching
• Traces of make-up, deodorant, fake tan or body products
• Lingering perfume, smoke or body odour
• Pet hair
• A removed or missing original tag

As our pieces are designed to fit close to the body, we recommend trying them on over clean, dry skin, without make-up or body products.

Bundle and multi-item pricing applies to the full set. If you return part of a bundle and keep the rest, the items you keep are recalculated at their regular individual price, and your refund is the difference.