Last updated: October 2026
RETURNS& refunds
We want you to love your SVYT BODY piece. If something isn’t right, here’s how returns work.
FAQ
How to return
You can return any piece within 14 days of delivery, without giving a reason.
- Let us know within 14 days — request a return in your account at account.svytbody.com or email info@svytbody.com with your order number.
- Send the item back within 14 days after notifying us to: SVYT BODY, Lorriestraat 13, 1019 XP Amsterdam, The Netherlands.
- Use a tracked shipping service and keep your proof of postage.
Refunds
- We refund you within 14 days after you notify us. We may wait until we have received the item or proof that you have sent it back, whichever comes first.
- Refunds go to your original payment method; your bank may need a few extra days.
- We'll email you once your return has arrived and been checked.
Free size exchange
Wrong size? Exchange it once for another size of the same piece — we ship the new size free within the EU. Request it in your account or by email, send the original back to our return address, and we'll dispatch your new size as soon as it arrives (subject to availability). For a different print, please return the item and place a new order.
Condition of returned items
You may try your piece on as you would in a store. Because our pieces are worn close to the body, please try them on over clean, dry skin, without make-up, deodorant or body products.
If a returned item shows handling beyond trying on — for example washing, make-up or deodorant marks, fake tan, perfume, smoke or body odour, pet hair, snags or stretching, or a removed tag — we may reduce your refund to reflect the loss in value. We will always explain our assessment and the amount.
Return shipping costs
- Return shipping is at your cost, unless the item is faulty, damaged or not as described.
- If you return your entire order, we also refund the original shipping at our standard rate. For partial returns, the original shipping is not refunded.
- The parcel is your responsibility until it reaches us. If tracking confirms delivery to our return address, we process your refund and handle any issue with the carrier ourselves.
Multi-item offers
Multi-item offers are priced by the number of items you keep. If you return part of an offer, the items you keep are recalculated at the offer price for that quantity (or the regular price if fewer qualify), and we refund the difference.
Example: you buy three pieces for €279 and return one — two pieces cost €199, so we refund €80.
International returns (outside EU) - Switzerland & Ukraine
The same 14-day return conditions apply. Please email info@svytbody.com before sending your item back. Customs duties, import taxes and return shipping costs are non-refundable.